Technology Support

Clever

Clever is our District’s portal system. All parents and students have an account in Clever to help them get connected to all the other systems we will be using. Students and parents log into Clever differently.

Parents will log in to Clever at https://family.nsd.org.

The parent portal will give parents access to buttons for ParentVUE, Schoology, and other district systems. It also provides a method for helping students to get logged in on their device. This is called “Instant Login” and should be used only when a student has trouble logging themselves into Clever.

Parents are sent invitations to join Clever. If you did not receive an invitation, please visit https://family.nsd.org and click “Reset Password”. Enter the email associated with your Northshore account. An email will be sent with password reset information. If you do not received the email within 48 hours, please contact your school office.

Students will log in to Clever at https://my.nsd.org.

Returning student accounts follow this pattern: the username is their email address and their password is the password they ended last NSD school year. If you do not know your student’s ID number please look at their information in ParentVUE. If you do not have a ParentVUE account, you can request an account and activation code

CLICK HERE

Examples:

Returning NSD students:

Username is studentid#@apps.nsd.org, for example 3333333@apps.nsd.org

Their password is the password they used last year. If they don’t remember that password, students should ask one of their teachers for help getting a new password.

New TMS students:

Username is studentid#@apps.nsd.org, for example 7777777@apps.nsd.org

If they don’t have a password, students will be helped by their teachers in getting their new NSD password set up when they come to school.

Schoology

Schoology is our district’s Learning Management System. It replaces systems that were used in past years to distribute class assignments and learning materials, such as Google Classroom. All parents have access to an account in Schoology to monitor student progress, view course materials and assignments, and communicate with teachers.

To login to Schoology, parents will login to Clever (https://family.nsd.org) and click on the Schoology for Parents tile. Enter your email and password. If you have not activated your account, click “Forgot your password” on the Schoology login screen. Enter the email associated with your Northshore account. An email will be sent with password reset information. If you have not received the email within 48 hours, please contact your school office.

Students will log into Schoology by logging into Clever (https://my.nsd.org) and clicking on the Schoology tile.

Clever & Schoology Family Orientations

Northshore is providing ongoing opportunities to learn about our Remote Learning model and to gain an understanding of these new systems and getting started with Clever and Schoology. We are actively updating our website with information based on questions we are getting from our community. To see the schedule of Orientations and to view other important information regarding device checkout, meals, and other programs, please visit https://www.nsd.org/northshore-learns/support.

You can follow these links for information on how to access Schoology.

Getting Started with Clever and Schoology for Students (English): https://youtu.be/7R-NnJAo7E4
Getting Started with Clever and Schoology for Students (Spanish): https://youtu.be/1K1YbVOqzsU
Getting Started with Clever and Schoology for Parents (English): https://youtu.be/NISz6bcZVW4

Additional Resources

DPP (Device Protection Plan)

The Device Protection Plan recently launched during the 2023-24 school year covers the device (Chromebook, Macbook, or iPad) loaned to your student against accidental damage for the school year. This program does NOT cover damage resulting from misuse or loss of the device. The standard payment to enroll in the Student Device Protection Plan is $25 per year; free for students who have qualified for free or reduced-price meals. Learn more about the program here.

Chromebook Care

FAQ

I cannot see all of my children in Clever/Schoology.

This is likely due to incomplete information in Synergy, our student information system. Please log into ParentVUE and review the information associated with your account to ensure that you can see all children and have all contact and educational rights to all of your students. If that information is correct, please contact your school’s main office to research further.

I never received an email invitation to Clever and/or Schoology.

Check your email spam and junk folders to ensure that the emails didn’t get misplaced. If you still don’t see those invitations, visit Clever and/or Schoology and use the “Reset My Password” or “Forgot your password” links to generate a new email from one or both systems.

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